Terms of Service
These Terms of Service (“Terms”) govern your use of the websites, applications and services (together, the “Services”) operated by Avangate Hospitality Services FZE (“Avangate”, “we”, “us”), a Free Zone Establishment registered in the Umm Al Quwain Free Trade Zone, United Arab Emirates, licence no. 00190, with its registered address at Al Shmookh Business Center M 1003, UAQ Free Trade Zone Authority, PO Box 7072, Umm Al Quwain, UAE.
By accessing or using any of the Services you agree to these Terms. If you do not agree, do not use the Services.
1. Services covered
Avangate designs, operates and bills for a number of online platforms, including dubairentals.com, dubaidirectory.com, uaelaw.ai, saudi-law.ai, qatarlaw.ai, kuwaitlaw.ai, egyptlaw.ai, moroccolaw.ai and the other platforms listed in our portfolio. Where a platform publishes its own supplementary terms, those apply in addition to these Terms; in case of conflict, the platform-specific terms prevail for that platform.
2. Eligibility and accounts
- You must be at least 18 years old and able to enter into a binding contract.
- You are responsible for keeping your login details confidential and for all activity under your account. Tell us at once at info@avangate.tech if you suspect unauthorised use.
- You must provide accurate, current information and keep it up to date.
3. Payments, subscriptions and billing
- Avangate Hospitality Services FZE is the merchant of record for payments on the Services. Charges appear on your card statement under our name or the brand you purchased from.
- Prices are shown before checkout in the currency indicated. Taxes are included or shown separately as required by law.
- Payments are processed by our payment provider (Stripe). We do not store full card numbers.
- Subscriptions renew automatically at the end of each billing period (monthly or annual) until cancelled. You can cancel at any time from your account or by emailing us; cancellation stops future renewals and you keep access until the end of the paid period.
- Bookings (hotels, flights, car rental and similar) are subject to the supplier's fare or rate rules shown to you before you pay.
- If a payment fails or is reversed we may suspend the related service until it is settled.
- Refunds are handled under our Refund & Cancellation Policy.
4. Acceptable use
You agree not to: break any applicable law; infringe anyone's rights; upload malicious code; scrape, harvest or bulk-download content or data without our written consent; attempt to gain unauthorised access to any system; resell or sublicense the Services; or use the Services to send spam or misleading material. We may suspend or terminate accounts that breach these rules.
5. Content and intellectual property
- The Services, including software, design, text, data compilations and trademarks, are owned by Avangate or its licensors and are protected by copyright and other laws. We grant you a limited, revocable, non-exclusive licence to use the Services for their intended purpose.
- You keep ownership of content you submit (listings, reviews, documents, messages) and grant us a worldwide, royalty-free licence to host, display, process and distribute it as needed to provide the Services. You confirm you have the right to grant that licence.
- We may remove content that we reasonably believe breaches these Terms or the law.
6. AI-generated and informational content
Some Services, in particular the Legal AI network (uaelaw.ai and its sister sites), use artificial intelligence to generate summaries, answers and explanations. This content is provided for general information only, may contain errors or omissions, and does not constitute legal, financial, tax or other professional advice. No lawyer–client relationship is created. Always verify important matters with a qualified professional. Directory listings, prices and availability are supplied by third parties or public sources and may be out of date.
7. Third-party services
The Services may link to or integrate third-party websites, suppliers, hotels, airlines, car-rental companies and payment providers. Those parties are governed by their own terms and privacy policies; we are not responsible for their content or performance except where the law says otherwise.
8. Disclaimer of warranties
The Services are provided “as is” and “as available”. To the fullest extent permitted by law we disclaim all warranties, express or implied, including fitness for a particular purpose, accuracy and non-infringement, and we do not guarantee uninterrupted or error-free operation.
9. Limitation of liability
To the fullest extent permitted by law, Avangate will not be liable for indirect, incidental, special, consequential or punitive damages, or for loss of profits, data or goodwill, arising from your use of the Services. Our total liability for any claim relating to the Services is limited to the amount you paid us for the specific service giving rise to the claim in the twelve months before the claim arose. Nothing in these Terms limits liability that cannot be limited under applicable law.
10. Indemnity
You agree to indemnify Avangate and its officers, employees and partners against claims, losses and expenses (including reasonable legal fees) arising from your breach of these Terms or misuse of the Services.
11. Termination
You may stop using the Services or close your account at any time. We may suspend or terminate access if you breach these Terms, if required by law, or if we discontinue a Service (with reasonable notice where practicable). Sections that by their nature should survive termination will survive.
12. Privacy
Our Privacy Policy explains how we collect and use personal data across the Services.
13. Changes to these Terms
We may update these Terms from time to time. The “Last updated” date above shows the current version. Material changes will be announced on the relevant Service or by email. Continued use after a change means you accept the updated Terms.
14. Governing law and disputes
These Terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Umm Al Quwain. Any dispute that cannot be resolved amicably will be subject to the exclusive jurisdiction of the courts of the United Arab Emirates. Mandatory consumer-protection rules of your country of residence are not affected.
15. Contact
Avangate Hospitality Services FZE · Al Shmookh Business Center M 1003, UAQ Free Trade Zone Authority, PO Box 7072, Umm Al Quwain, United Arab Emirates · info@avangate.tech · Support page