Customer support

How can we help?

Billing, refunds, account and technical support for every platform operated by Avangate Hospitality Services FZE.

Seen a charge from “Avangate” on your card statement? Avangate Hospitality Services FZE is the merchant of record for the websites listed below. If you bought a subscription, listing, booking or service on any of them, the payment was processed by us. Reply with the website, the email you used and the amount, and we will sort it out — usually within one business day.

✉️
🕘
Support hours Monday – Friday, 09:00 – 18:00 Gulf Standard Time (UTC+4).
We answer every message within one business day.
📍
Registered address Avangate Hospitality Services FZE
Al Shmookh Business Center, M 1003
UAQ Free Trade Zone Authority, PO Box 7072
Umm Al Quwain, United Arab Emirates
🏢
Company Avangate Hospitality Services FZE
Free Zone Establishment, licence no. 00190
🌐

Send us a message

Websites we operate and bill for

Payments on all of the following are collected by Avangate Hospitality Services FZE. Each has its own help pages, but you can always contact us here directly.

DubaiRentals.comHotels, flights & car rental
DubaiDirectory.comBusiness directory & listings
UAELaw.aiLegal AI — UAE
Saudi-Law.aiLegal AI — Saudi Arabia
QatarLaw.aiLegal AI — Qatar
KuwaitLaw.aiLegal AI — Kuwait
EgyptLaw.aiLegal AI — Egypt
MoroccoLaw.aiLegal AI — Morocco

Other platforms in our portfolio may also be billed by Avangate; the brand you purchased from is always named on your receipt.

Refunds and cancellations

Our Refund & Cancellation Policy explains what applies to subscriptions, bookings, listings and one-off services, and how long refunds take to reach your card. Duplicate or mistaken charges are always refunded in full.

Legal

Terms of Service · Privacy Policy · Refund & Cancellation Policy