How can we help?
Seen a charge from “Avangate” on your card statement? Avangate Hospitality Services FZE is the merchant of record for the websites listed below. If you bought a subscription, listing, booking or service on any of them, the payment was processed by us. Reply with the website, the email you used and the amount, and we will sort it out — usually within one business day.
We answer every message within one business day.
Al Shmookh Business Center, M 1003
UAQ Free Trade Zone Authority, PO Box 7072
Umm Al Quwain, United Arab Emirates
Free Zone Establishment, licence no. 00190
Websites we operate and bill for
Payments on all of the following are collected by Avangate Hospitality Services FZE. Each has its own help pages, but you can always contact us here directly.
Other platforms in our portfolio may also be billed by Avangate; the brand you purchased from is always named on your receipt.
Refunds and cancellations
Our Refund & Cancellation Policy explains what applies to subscriptions, bookings, listings and one-off services, and how long refunds take to reach your card. Duplicate or mistaken charges are always refunded in full.
Legal
Terms of Service · Privacy Policy · Refund & Cancellation Policy